We offer Self Exclusion as recommended by Australian Hotels Association (Victoria) in all of our venues.
The program is offered to individuals who volunteer to exclude themselves from one or more gaming venues in Victoria and establishes an agreement between the individual and the venue, including:

• Agreeing not to enter the gaming machine area or play electronic gaming machines at nominated venues
• Authorising staff members to stop the individual from entering or remaining in the gaming machine area
• Authorising photographs and personal details to be taken and then distributed to nominated venues and for those venues to display the photos in employee only areas
• Acknowledging that venue staff at nominated venues have no legal duty implied by the exclusion deed
• Waiving any right to sue venues that they have nominated to exclude from, their staff or the program administrator on the grounds of assault, defamation or failing on a duty of care to exclude

For more information on the program, please speak with venue staff or contact the Self Exclusion team on (03) 9654 3491.
Black Rhino Group is committed to providing the highest standards of patron care and responsible gambling.